Refund policy

Returns and refunds

Shift Minimal currently ships orders within India only. Our products are printed to order and fulfilled in India.

1. Damaged, defective, or incorrect items

If your item arrives damaged in transit, is defective, or is incorrect, contact support@shiftminimal.com with your order number and clear photo or video evidence. Once the issue is verified, we will arrange a replacement at no extra cost or issue a full refund to your original payment method.

2. Change-of-mind returns

We offer a 30-day return window from the date of delivery. To be eligible, an item must be unused, in the same condition in which you received it, and in its original packaging.

Before sending an item back, contact support@shiftminimal.com to receive a Return Merchandise Authorization and the correct return address. Do not return an item to the address printed on the shipping parcel. Customers are responsible for return-shipping costs for change-of-mind returns.

3. Refund timing

Once a return is received and inspected, we will notify you whether it is approved or rejected. Approved refunds are issued to the original payment method within 5?7 business days.

Need help?

For a return, replacement, refund, or delivery issue, email support@shiftminimal.com with your order number.